Terms of Service

Welcome to Sway. By accessing or using our website and placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all users of the Sway online store. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the revised terms.

2. Products

We make every effort to display our products as accurately as possible, including colours, sizes, and descriptions. However, we cannot guarantee that your device's display will accurately reflect the actual product. All products are subject to availability, and we reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders & Payment

By placing an order, you confirm that you are authorised to use the payment method provided. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation email once your order has been successfully placed.

5. Shipping

We deliver across South Africa. Delivery times and costs are outlined in our Shipping Policy. Sway is not responsible for delays caused by courier services, public holidays, or circumstances beyond our control.

6. Returns & Refunds

Our returns and refund process is outlined in our Refund Policy. By placing an order, you agree to the terms set out in that policy.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Sway and may not be reproduced, distributed, or used without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Sway shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

9. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Whatsapp: +27652746899
• Business hours: Monday – Friday, 8:00 AM – 5:00 PM SAST